Returns Policy

14 Day Exchange

If for any reason you are not happy with your purchase or the product proves defective, Paxtons offer a 14 day Exchange guarantee. This allows you to return your hardware purchased from Paxtons within 14 days and exchange it (at original purchase price) for any other hardware product in our range. Of course, the goods must be returned in original condition with the packaging & receipt.

*Excludes professional products, damaged equipment, items specially ordered, demo models, runouts plus some professional products are excluded. Return Postage included for online purchases only.