100% Australian Warranty Guaranteed
At Paxtons, our products are sourced from genuine Australian distributors only. When you purchase from us, you can be assured that all of our products are fully covered by Australian warranties and adhere to all Australian safety standards.
Should you experience any problems with your purchasewithin the warranty period, you can rest assured it will be repaired locally by an authorised repairer with genuine manufacturer parts. Olympus and Casio cameras are covered by international warranties (therefore these cameras can be repaired by any Olympus and Casio Authorized Repairers Worldwide).
Paxtons are 100% Australian owned and operated and are authorised Canon Professional Dealer, Nikon Authorised Reseller and Sony Alpha Specialist Dealer.
What are 'Grey Market' products?
'Grey Market' or parallel imports are products sold to Australian consumers as genuine when they have actually been imported from outside the licensed distribution channels. While mainly sold online, you may also encounter these products in retail stores.
When purchasing these products, you are not guaranteed they will be covered by Australian consumer laws and in the event of a problem, you may encounter lengthy delays while the product is returned to the country of origin for repair.
There is also no guarantee that the product will be repaired by an authorised repairer using new and genuine spare parts, nor will you be entitled to a replacement or full refund should the fault be from manufacture.